Simply ordering CEOs to be more empathetic isn’t that helpful. To lead with empathy and build a positive organizational culture, CEOs should draw on a cognitive power that great leaders already possess in spades: curiosity.
C-suite roles are changing to help organizations overcome daunting challenges arising from severe disruption. How companies approach the executive-hiring process can spell the difference between success—and costly failure.
Those with this affliction tend to be charismatic and confident, but, left unchecked, they often steer their companies into the abyss. Watch for these symptoms.